Partner programs

Our SharpCare experienceensures your success

Responsive support when and where you need it — minimal downtime, rapid repairs, and warranty packages built for your clinic.

Phone

Dedicated phone support

Email

Detailed email assistance

Text

Quick text exchanges

Partner care

Minimal downtime. Maximum confidence.

When you choose SharpLight, your business is always in good hands. Technical issues during a busy workday are frustrating — that is why minimal downtime is our goal.

We offer dedicated support channels, rapid turnaround on technical repairs, and a variety of warranty packages designed for your convenience. From pay-as-you-go to complete bumper-to-bumper coverage, the choice is yours.

Warranty options

Stay secure and protect your investment

Select the SharpCare coverage level that fits how your clinic operates today — and how you plan to grow.

  • Basic coverage

    Regular maintenance

    • Hardware and components (under $1,000)
    • Regular maintenance
    • Technical phone support
    • 3× power supply test
    • X-generator test
    • Ongoing clinical support
    • MySharpLight online portal access
  • No coverage

    Pay per service

    • No hardware coverage
    • No system maintenance
    • No access to technical support
    • No access to clinical support
    • No access to marketing support
    • No refresher training
    • No loaner program
    • System diagnostics (spare parts not included)

Contact us about coverage

The SharpCare difference

Support that sets the benchmark

At SharpLight, we pride ourselves on delivering the Superior SharpCare experience — customer service designed to ensure your success beyond the device itself.

Whether you prefer phone consultations, quick text exchanges, reliable technical support, or detailed email communications, our dedicated team is accessible and ready to assist. Your success is our success.

  • Phone support

    Speak with knowledgeable representatives when you need answers fast.

  • Email support

    Detailed guidance and follow-up for complex questions.

  • Service engineers

    Expert technicians focused on repairs and device performance.

  • Texting support

    Quick exchanges for timely updates on your service request.

Your success is our success.

Book your demo today!

see sharplight in action

Get in touch with our team to book a demo and see the results for yourself. Invest in your business with transformative medical aesthetic technology.

  • Multi-technology & single-technology platforms
  • 60+ clinical indications across OmniMax & Rapid platforms
  • Hands-on with OmniMax & Rapid series
Request demo