Overview
This Privacy Statement applies to SharpLight Technologies and describes how we gather, use, and protect information on this website and our other sites (collectively, the “Sites”). We are committed to providing safe websites for visitors of all ages and comply with applicable Canadian federal and provincial privacy laws, including the Personal Information and Electronic Documents Act (PIPEDA).
By using our Sites, you acknowledge this Privacy Statement. If you do not agree, please discontinue use. Your continued use signifies acceptance of these terms and any updates posted on this page.
Scope and linked sites
This Privacy Statement applies only to SharpLight Technologies Sites. It does not apply to websites operated by other companies or organizations that may be linked from our Sites. We provide links for convenience and informational purposes only and do not endorse or control third-party websites. Please review the privacy practices of any linked site before providing personal information.
Information we collect
Personal information is information that identifies you as an individual, such as your name, address, email address, or telephone number. We collect information that you voluntarily provide through surveys, questionnaires, feedback forms, demo requests, brochure downloads, contact forms, and similar interactions.
On some areas of our Sites, we may ask for additional details to provide services, respond to inquiries, resolve complaints, or deliver requested materials. You are not required to register to browse most of our Sites, although certain partner or professional areas may require registration.
How we use your information
We may use information gathered about you to operate and improve our Sites, monitor interest in our products, tailor content to your preferences, and—where you have opted in—send promotional materials or information about SharpLight products, services, and offers.
We may also use aggregated or de-identified information for research, development, and site analytics. We use reasonable efforts to maintain visitor information in a secure environment and limit internal access on a need-to-know basis.
Marketing and communications
With your permission, information submitted during registration or through a form may be used for marketing and promotional purposes. If you object to such use, you may opt out by contacting us or updating your preferences where available.
Disclosure of information
SharpLight Technologies does not sell your personal information. We do not disclose personal information you provide on our Sites to third parties except:
- to service providers acting on our behalf under confidentiality obligations;
- as described in this Privacy Statement;
- to comply with legal requirements such as a law, regulation, warrant, subpoena, or court order; or
- where required to report an adverse event or product concern to Canadian or international regulatory authorities.
Any such disclosure may involve storage or processing outside Canada and may be subject to different privacy laws than those applicable in Canada.
Cookies and similar technologies
We use cookies and similar technologies to recognize your browser, remember preferences, and improve site functionality and performance. You can disable cookies in your browser settings; however, some areas of the Sites may not function properly if you do so. For more detail, see our Cookie Policy.
Protection of children
We consider the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children, nor do we allow children to register or request information through our Sites.
Data security and storage
We maintain physical, electronic, and managerial safeguards designed to protect against unauthorized access and to ensure the appropriate use of information we collect online. Personal information you share with us may be stored on our systems or hosted by third parties that are contractually required to observe appropriate privacy and security standards.
Updates and revisions
We may update this Privacy Statement from time to time. Any changes will be posted on this page so you remain informed about what information we collect, how we use it, and the circumstances under which we may disclose it.
Contact us
If you have questions about this Privacy Statement, wish to update your information, or want to opt out of marketing communications, please contact us at info@sharplight.com or call 1-(866)-513-7797.
SMS and text messaging
When you voluntarily provide your mobile number and expressly consent to receive text messages, SharpLight Technologies may use your mobile number to send conversational, informational, appointment-related, customer-care, and promotional SMS or MMS messages. These messages may include responses to your inquiries, consultation or appointment scheduling and reminders, follow-up communications, product or service information, and offers.
Consent to receive marketing text messages is optional and is not a condition of purchasing any product or service. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP, email info@sharplight.com, or call 1-(866)-513-7797. See our Terms and Conditions for additional SMS terms.
We do not sell, rent, or share mobile telephone numbers, mobile opt-in information, or text-message consent with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to service providers that help us operate the messaging program—such as communications platforms, telecommunications carriers, and technology vendors—only as necessary to provide the requested messaging services and subject to appropriate confidentiality and data-protection obligations.